There’s an unfortunate truth about most managers that no one really talks about. More often than not, good employees are rewarded for their hard work and are then promoted into a managerial position because it’s the next step up in the company ladder. As well deserved as that promotion may be, whether it’s at your current company or you’ve accepted a new role at a different company, chances are no one gave you any training on how to be a good manager.
How to be a good manager
Being a hard working, detail oriented, creative, and overall amazing employee, doesn’t necessarily mean you have the skills you need to be a good manager. We’re not saying you’re not capable of being a good manager, but it’s unfair to expect yourself to just wake up one day ready to manage employees. You can totally learn all of these skills, but you may have to take initiative to build them on your own.
Keep some of these tips for how to be a good manager in mind.
Accept feedback
Managers give feedback, that’s a very important part of their job description. But it’s also important to accept feedback and constructive criticism without getting defensive. You’ll learn how to be a better manager if you don’t get defensive and can take feedback from your employees into consideration. Chances are, if they’re coming to you with complaints, this is an issue they feel strongly about. You can work together with your team to ensure you all become better at your jobs.
Don’t play favorites
Managers are people too and like anyone else, they have their preferences. We spend a lot of time with our coworkers so it’s understandable why we tend to make friends on the job. That being said, just because you like someone more on a personal level, that doesn’t mean you should play favorites when it comes time for promotions, raises, bonuses, or for assigning out exciting projects. Before making a decision about an employee, ask yourself, am I letting personal feelings come into play here?
Listen carefully
Good managers have an open door policy. Your team should feel like they can come to you with any issue and like you won’t penalize them for “complaining”. It’s so important to make sure your employees feel heard. For example, if you set weekly check-in meetings with individual teammates, don’t cancel them randomly. Even if you have nothing to discuss with them and feel swamped that day, they may have something they want to discuss with you. By shutting down opportunities for them to speak with you, they’ll feel less supported. Listen without being defensive and try your best to take action if they address concerns that you can assist with.
Support your employees
One major mistake managers tend to make, especially new ones, is to focus more on how they look to their boss than to their team. We all want our boss to be happy with us, but if a manager feels the need to throw their own team under the bus or take credit for work they didn’t do in order to please their boss, they’re being a bad manager.
Educate yourself
While many companies have robust internal training programs for managers or pay for their managers to attend external training, all too often managers don’t receive the education they need to be good at their jobs. Sometimes you have to take your career education into your own hands. These are some of our favorite management books that can help you learn how to be a better manager.
- “The 7 Habits of Highly Effective People” by Stephen Covey: This classic book teaches the importance of personal leadership and how to effectively manage oneself and others.
- “Drive: The Surprising Truth About What Motivates Us” by Daniel Pink: A riveting read that explores the science of motivation and provides insights on how to create an engaged and productive workforce.
- “Good to Great: Why Some Companies Make the Leap and Others Don’t” by Jim Collins: This book examines the characteristics that separate good companies from great ones and provides practical advice for managers looking to improve their organizations.
- “The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses” by Eric Ries: Managers can learn how to create and manage successful startups by embracing experimentation and continuous learning.
- “The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter” by Michael Watkins: This book provides a comprehensive guide for new managers on how to quickly and effectively transition into a new leadership role.
- “Crucial Conversations: Tools for Talking When Stakes are High” by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler: Learn how to handle high-stakes conversations, including those involving conflict and difficult decisions.
- “Managing Transitions: Making the Most of Change” by William Bridges: Is there a lot of change happening at your company? This book helps managers navigate organizational change, by understanding the three stages of change and how to effectively lead people through them.
- “The Five Dysfunctions of a Team: A Leadership Fable” by Patrick Lencioni: This book provides a fictional story about a struggling leadership team, that illustrates the five dysfunctions that can hinder team performance: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.
These books offer a range of perspectives and approaches to management and leadership, and can provide valuable insights for managers at any level and in any industry.
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